The problem is that certain keys on the keyboard are not working. Is this correct? Your keyboard issue would have been resolved. If that does not work, proceed to the next step. Register Step 3 – It will have more options when clicked on, including Extensions. Check out our Acer Community User Agreement. Get social and introduce yourself I am unable to do a reset of the chromebook. Check out our Acer Community User Agreement. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. They're all located in the lower right corner of the keyboard. Function Keys. in our To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. Does Flash, Java, or Silverlight run on a Chromebook? The quotation marks key and other punctuation keys are not working on my Chromebook. If yes, a new KB costs about $40 . For example, in order to input F4, you will press ‘Search + 4’. I just got the CB+ and all the numeric keys except 5 and 6 are nonresponsive. Acer Chromebook 11 Arrow keys not working. Most Chromebook keyboards look a little different: If you’re used to working on a Windows or Apple computer, you’re probably familiar with the F-keys — from F1 through F12 — that appear at the top of your computer’s keyboard. Go through the solutions carefully and perform them … Chromebook plus numeric keys not working except 5 and 6. As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. I've tried Powerwash many times but still does not work. See if you can recover the Chromebook. Chromebook Keyboard Not Working: Solutions to Try. Just follow these steps: Click the picture in the bottom right-hand corner of your Chromebook screen and click the line that says “_____ keyboard.” By signing up, I accept the terms of the Acer Privacy Policy. How to make it work as normal? Your Chromebook is now back to factory default settings. ACE Program and Certain keys on the chromebook are not working. If you want to get involved, click one of these buttons! They’ve been replaced by shortcut keys. Aug 12, 2019 - Sometimes when we use the HP Chromebook, we will encounter the problem with hp Chromebook certain keys not working or the keys is confused. The only option you have with the chromebook is to perform a Powerwash or factory reset to resolve your keyboard issue. The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. Put the USB drive into a USB port and plug in / power on. Use the keys while you browse as a guest. On most Chromebooks, however, these F-keys aren’t included. I had a problem with my HP Chromebook's keys intermittently not working--the y, m, n, etc. There is no caps-lock button on a Chromebook, but you can still enable this unwise feature by pressing alt + search (magnifying glass key). Many users reported that they can’t type any thing in web. I think its broken. How To Reset A Chromebook. Hi. Meanwhile, if you want keep the above-mentioned Chromebook keyboard shortcuts for future reference, you can download this PDF file. keyboard is intact. But sometimes it becomes horrible. I opened up the Chromebook, took out the keyboard (careful with the two ribbon connectors) and spotted that there were crumbs and dust inside. I've tried Powerwash many times but still does not work. HP Chromebook's keys intermittently not working(y, m, h, etc) does not respond is generally due to a problem with the internal circuit board of the computer keyboard. If you want to get involved, click one of these buttons! By using this site, you accept Acer's Privacy Policy and the The left and right arrow keys usually don't work when pressing them by themself. Posted by 2 years ago. As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, https://www.ebay.com/itm/Acer-Chromebook-C738T-CB5-132T-Laptop-Black-Upper-Case-Palmrest-Keyboard-/202122092113, https://www.youtube.com/watch?v=Bl8L4PeAKyU, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. My Chromebook R11's keyboard keys are not working. You want to change the owner or give it to the children or family members and remove all your personal data. I think it's a CB5-132T with a "T" instead of a "7". GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! My Chromebook R11's keyboard keys are not working. Our Chromebook cart is only charging on one side. Chromebook screen not working? Troubleshooting. Step 1 – Another method for fixing the keyboard problem on Chrome is to follow these steps: Step 2 – Go to Menu and on the dropdown settings, select More Tools. If the owner account has problems, perform a factory reset on the Chromebook. This issue is not related to specific computer or notebook, or specific operating system. Step 4 – The next page will show all the browser extensions present on Chrome at that juncture; you can choose to remove all extensions. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. We have a Samsung Chromebook that the keyboard is not working correctly. After restarting your Chromebook, you see the system not working normally. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Lenovo Inc. View View. Certain keys on the chromebook are not working. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. Plug your charger back in to your Chromebook, then the wall. Powerwash: Performing a Factory Reset on Your HP Chromebook or Chromebox (Chrome OS) If this does not work or you are not able to do the Powerwash, you will need to contact HP phone support for repair options. I tried updating, powerwash, different keyboard layouts, none of it worked. Just press alt + search to toggle caps lock off. If that doesn't work, then go to a friend's machine and use the Chromebook Recovery Utility and a 4GB or larger USB drive to make a recovery device. to get all It sounds like the keys were shorted out or the ribbon could have came loose. However the physical HP Chromebook keys not working. TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. SHOP SUPPORT. What is your full model  number? I see. Keyboard not working problem is one of them. Tried using a windows USB keyboard and everything works when … But in windows 10 many chrome users are facing this issue. The Chromebook will restart automatically. Fixing this issue isn’t as complicated as you might think! Acer Community User Agreement. If the keys work, delete the account that has the problem on your Chromebook and then add it again. all of the other number keys do not work. We want to recognize GAMING6698's dedicated efforts in the Acer Community. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. You likely need a new keyboard due to contacts getting gummed up with debris. Help! On line troubleshooting says to try a factory reset, but we can't log on or try the SHIFT/CONTROL/ALT/R because the keyboard isn't accepting the r key or some of the keys in the password. These keys are not working in Microsoft Word, Notepad, Internet browser and other applications. Please help. I am using the touchscreen keyboard right now. What's Happening at Acer. Solution: To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. The Chromebook will boot to Developer Mode. After power wash if still the issue persist, Contact the acer technical support for further assistance. Complete a hard reset on your Chromebook hardware. It would be helpful to know if it's just the screen that's out, or if the whole Chromebook isn't working. Note that you have now disa… You can avoid the powerwash and just press the refresh key and the power button, and then power back on again. in our This option will remove all the customization, themes, background images, etc., from your Chromebook system. In the section below, you will get to know the easy and useful solutions to get rid of the irresponsive Chromebook keyboard on an Acer laptop. The integrity of the recovery media is verified, then the system is recovered from the USB flash drive. Everything else is working fine...I am not sure how/if this is related. Do not worry, the data would not be lost as you have signed out of your Google account. Keys 1,2,3,4,t and y are not recognized by my chromebook. Took apart my HP Chromebook and now only some keys on my keyboard willworkWhat can I do Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Similar problem on mine - the following keys were either sticky or not functioning: 0 - = ] # ' / n b and the 'previous page' key on the top row. 1. Here is the instructions to do so. This would clear up the clutter and your keyboard might start working after. Fix My Chromebook… My Keys Are Typing the Wrong Letters! I am using the touchscreen keyboard right now. I suggest re-seating or possibly replacing the keyboard. Does an external USB or Wireless keyboard work properly ? the benefits of being a member! All you need to do is sign out the Google account from your Chromebook and then call the Powerwash dialog box by Ctrl+ Alt+ Shift+ R together [ a chromebook keyboard Shortcut]. They would work, then not work, and it was very frustrating esp to log in b/c I could not get my password typed in. This process takes about 10 minutes to complete. What's Happening at Acer. So, what are the rules of this place? This email address has already been registered. Once the system recovery is complete, unplug the USB flash drive. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Sign Up Username * E-Mail * Password * Confirm Password * By using this site, you accept Acer's Privacy Policy and the Turn off the Chromebook and then turn it back on. To create your USB flash drive, visit our Create a USB Recovery Flash Drive for your Chromebook article. Chromebook plus numeric keys not working except 5 and 6. Make sure that the power outlet is working. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! Is there any solution to it. My chromebook screen has gone dark. NSD iPads (47) NSD-Android (2) Zoom screenshare iPad with Airplay. © 2020 Acer Inc. It looks like you're new here. Step 5 – Now close the Chrome browser window and open again. Jack E/NJ. Welcome Forum, or learn about our We want to recognize GAMING6698's dedicated efforts in the Acer Community. Chromebook 11 Certain Keyboard Keys Not working My enter, up arrow, down arrow, left arrow, right arrow, and right shift keys are not working. Thanks for the help! Sometimes the driver may be corrupted or outdated, and then the connection between the keyboard and your operating system is corrupted, leading to the issue – Backspace, Spacebar or Enter key not working. that same thing is happening to me, with the same keys, how did u fix it. ACE Program and So, what are the rules of this place? Plug charger into charging port on the opposite side of the Chromebook that was previously used in the prior then start at step 4. and repeat charging. to get all If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Welcome Forum, or learn about our Acer Community User Agreement. The brightness keys aren't changing it. The Shift and Delete keys are not working on Chromebook? Make sure students haven’t dimmed the screen using the screen brightness keys. By signing up, I accept the terms of the Acer Privacy Policy. TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. I've been having some problems with my school-owned Chromebook 11 C732.